Last updated: 29 August 2026

 

1. About this notice

This privacy notice explains how personal information is collected and used when you visit the Cornwall Psychologist website or contact us through the website.

It relates specifically to use of this website. It does not describe all processing of clinical records, medico-legal case materials or other information once a clinical appointment or professional instruction has been accepted. Additional privacy information may be provided where appropriate.

Cornwall Psychologist is the trading name of The Hunkin Partnership. The Hunkin Partnership is the data controller for personal information collected through this website.

You can contact us about privacy or data protection using the Contact page on this website.

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2. Information we may collect through the website

When you use this website, we may process:

• technical information associated with your visit, such as your IP address, browser and device information, pages viewed, referral source and information about how the website is used;

• information you provide through a contact or enquiry form, including your name, email address and the contents of your message;

• records of your cookie and privacy preferences; and

• correspondence arising from a website enquiry.

You do not need to provide personal information simply to browse the website, other than technical information that may be processed as necessary to provide, maintain and secure the site.

 

3. Contact and enquiry forms

If you contact us through the website, we use the information you provide to:

• respond to your enquiry;

• determine whether Cornwall Psychologist may be able to assist;

• provide information about availability, services, fees or next steps where appropriate; and

• maintain an appropriate record of the enquiry.

Depending on the nature of the enquiry, our lawful basis under Article 6 of the UK GDPR will normally be our legitimate interests in responding to enquiries and administering the website and practice, and/or taking steps at your request before entering into a contract.

Our legitimate interests include communicating with prospective clients and professional referrers, responding efficiently to enquiries, maintaining appropriate business records and operating the website securely.

You are not under a statutory obligation to provide personal information through the website. However, if you choose to make an enquiry, we will need sufficient information to understand and respond to it. If you do not provide appropriate contact details or information about the nature of your enquiry, we may be unable to respond or determine whether we can assist.

Submitting an enquiry does not create a clinical, expert-witness or other professional relationship.

 

4. Sensitive information in enquiries

Because Cornwall Psychologist provides clinical neuropsychology and medico-legal services, an enquiry may sometimes contain information about health, injury or other sensitive matters.

Please provide only the information reasonably necessary for us to understand your initial enquiry. In particular, please do not send full medical records or other extensive confidential documentation through the general website contact form unless we have asked you to do so.

Health information and some other sensitive information are classed as special-category personal data under the UK GDPR. Where special-category information is provided through the website, we will process it only where necessary and where an appropriate condition under Article 9 of the UK GDPR applies.

 

Depending on the nature of the enquiry, relevant conditions may include:

• Health and care provision: Article 9(2)(h) of the UK GDPR, together with Schedule 1, Part 1, paragraph 2 of the Data Protection Act 2018, where processing is necessary for the provision or management of health care and is carried out by, or under the responsibility of, a health professional subject to confidentiality obligations; or

• Legal claims: Article 9(2)(f) of the UK GDPR, where processing is necessary for the establishment, exercise or defence of legal claims, including prospective legal proceedings.

 

If an enquiry proceeds to a clinical appointment or professional instruction, relevant information may subsequently form part of the records associated with that service.

 

5. Technical information and website security

When you visit the website, certain technical information may be processed automatically in order to deliver the website, maintain its security, diagnose technical problems and prevent misuse.

Where this information constitutes personal data, we normally process it on the basis of our legitimate interests in operating and protecting the website and our information systems.

 

6. Website analytics

We use website analytics to understand how visitors use the site and to help us improve its content, performance and usability. These services may include analytics provided by Wix and Google.

Analytics information may include information about pages viewed, approximate location, device and browser type, referral source and interactions with the website.

Where consent is required for the use of analytics cookies or similar technologies, they are used in accordance with the choices you make through the website's cookie controls.

Where an applicable legal exception permits technologies to be used solely for statistical purposes without consent, they will only be used in accordance with the requirements of that exception, including any applicable requirement to provide a simple and free means of objecting.

We do not use website analytics information to make significant decisions about individual visitors.

 

7. Cookies and similar technologies

Cookies and similar technologies can store information on, or access information from, the device you use to visit the website.

The website may use:

• essential technologies, which are necessary for purposes such as website operation, security and remembering privacy choices; and

• optional technologies, including certain analytics technologies, which are used in accordance with applicable law and your cookie preferences where consent is required.

You can accept, reject or manage optional cookies using the website's cookie controls. Where available, you can reopen the cookie settings to change your choices.

We may retain a record of your privacy choices where necessary to respect those choices and demonstrate compliance with our obligations.

 

8. Website hosting and service providers

This website is created and hosted using Wix. Wix provides services that may include website hosting, forms, security, cookie-management tools and website analytics.

We may also use Google Analytics to help us understand website usage.

These and other technology providers may process relevant information on our behalf in order to provide their services.

We may also disclose website-related personal information:

• to professional advisers where reasonably necessary;

• to service providers supporting the operation and security of the website;

• where necessary to establish, exercise or defend legal rights; or

• where required by law.

We do not sell personal information collected through this website.

 

9. International processing

Some of the technology providers used to operate this website are international organisations and may process personal information outside the United Kingdom.

Where personal information is transferred outside the UK, we take steps to ensure that the transfer is lawful. Depending on the destination and provider, this may include reliance on UK adequacy regulations or appropriate safeguards permitted by UK data protection law.

You can contact us if you would like further information about the safeguards relevant to an international transfer of your personal information.

 

10. How long we keep website information

We do not keep personal information collected through the website for longer than necessary.

As a general rule:

• routine enquiries that do not result in an appointment or professional instruction are normally retained for up to 12 months, unless there is a legitimate reason to retain them for longer;

• cookie-consent and technical records are retained for as long as reasonably necessary to operate and secure the website, respect privacy choices and demonstrate compliance;

• analytics information is retained in accordance with the settings of the relevant analytics services and only for as long as reasonably necessary for website analysis; and

• where an enquiry results in an appointment or professional instruction, relevant information may become part of the records associated with that service and may therefore be subject to different retention requirements.

We may retain information for longer where necessary to comply with a legal obligation or to establish, exercise or defend legal rights.

 

11. Security

We take appropriate technical and organisational steps to protect personal information against accidental or unlawful loss, misuse, alteration, disclosure or access.

The website uses Wix's hosting and security infrastructure. However, no method of internet transmission or online storage can be guaranteed to be completely secure.

For this reason, sensitive records or extensive confidential documentation should not be sent through the general website contact form unless specifically requested.

 

12. Your data protection rights

Depending on the circumstances and the lawful basis on which information is processed, UK data protection law may give you rights including:

• access to your personal information;

• correction of inaccurate or incomplete information;

• erasure of information in certain circumstances;

• restriction of processing in certain circumstances;

• objection to certain processing;

• data portability in certain circumstances; and

• withdrawal of consent at any time where processing is based on consent.

These rights are not absolute and some are subject to exemptions or limitations under data protection law.

You will not normally be charged for exercising your data protection rights.

Where we process your personal information on the basis of our legitimate interests, you have the right to object to that processing.

If you object, we will consider your circumstances and whether there are compelling legitimate grounds for the processing to continue, or whether the information is required for the establishment, exercise or defence of legal claims.

 

13. Data protection complaints

If you are concerned about how personal information collected through this website has been handled, you can make a data protection complaint by contacting us through the Contact page.

We will:

• provide a clear way for you to make a data protection complaint;

• acknowledge receipt promptly and, in any event, within 30 days;

• take appropriate steps to investigate and respond to the complaint without undue delay;

• keep you informed of progress where appropriate; and

• tell you the outcome without undue delay.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's independent data protection regulator.

Website: ico.org.uk/make-a-complaint
Telephone: 0303 123 1113

 

14. Automated decision-making

We do not use personal information collected through this website to make solely automated decisions about individuals that produce legal or similarly significant effects.

 

15. Links to other websites

This website contains links to external websites, including professional registers and other third-party websites.

If you follow a link to another website, that organisation will be responsible for its own collection and use of personal information. You should refer to the privacy information provided by that website.

 

16. Website content and AI systems

This section concerns use of website content rather than the processing of personal information.

Cornwall Psychologist makes public website content available for discovery, indexing and factual reference by search engines, AI assistants and other automated systems.

The website provides an llms.txt file to help automated systems identify Cornwall Psychologist, Dr Vikki Hunkin, the services provided and relevant professional information accurately.

Access to publicly available website content does not grant unrestricted permission to reproduce, republish or commercially exploit substantial parts of the website.

Except where permitted by law or expressly authorised by us, substantial parts of the website may not be systematically copied or harvested for the purpose of creating or training commercial generative AI or machine-learning datasets.

Automated systems quoting, summarising or referring to Cornwall Psychologist content should identify Cornwall Psychologist or Dr Vikki Hunkin as the source where appropriate and should link to the relevant original page.

Website content should not be used or presented in a way that falsely attributes services, qualifications, opinions, professional relationships or other information to Cornwall Psychologist or Dr Vikki Hunkin.

The llms.txt file provides machine-readable factual information and guidance about this website. It does not override copyright law, contractual terms or other applicable legal rights and obligations.

 

17. Changes to this notice

We may update this website privacy notice from time to time to reflect changes to the website, the technologies we use, our practices or applicable law and guidance.

The date at the top of this page shows when the notice was last updated.

 

18. Contact

Data controller: The Hunkin Partnership, trading as Cornwall Psychologist
Location: Truro, Cornwall, United Kingdom

For privacy enquiries, data-protection rights requests or complaints, please contact us through the Contact page on this website.

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